Refund & Return Policy – Nuqra Beauty Collection
Overview
At Nuqra Beauty Collection, we aim to provide quality skincare products in India. If you are not satisfied with your purchase, please review our refund and return policy below.
Returns
- Returns are accepted only in case of damaged, defective, or wrong products.
- You must inform us within 48 hours of delivery.
- Product should be unused and in original packaging.
Refunds
- Once your request is approved, refund will be processed within 5–7 working days.
- Refund will be issued to your original payment method.
- Shipping charges (if any) are non-refundable.
Non-Returnable Items
- Used products
- Opened or tampered items
- Products without original packaging
Replacement Policy
- We offer replacement instead of refund for damaged or wrong items.
- Replacement will be shipped after verification.
Order Cancellation
- Orders can be cancelled within a short time after placing them.
- Once shipped, cancellation is not possible.
Contact for Returns
To request a return or refund, contact us:
Email: nuqrabrand@gmail.com
Phone: +91-9768031917
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